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Total Merchant Services Appoints Kaplan as CEO

Total Merchant Services has appointed payments industry leader Joe Kaplan as its new CEO. Kaplan brings with him more than 20 years of experience in leading large merchant account acquiring organizations as well as experience in sales and marketing, operations, finance, and technology.

Kaplan began his career in 1994 when he founded Superior Bankcard Service.  In less than a year, SBS became the 12th largest non-bank acquirer in the U.S. Kaplan eventually sold SBS for over $100 million, and, in 1999, founded his second company, Innovative Merchant Solutions. Four years later, Innovative merged with another company, and Kaplan sold his merchant services provider company for $116.

According to Ed Freeman, Chairman and Founder of Total Merchant Services, Kaplan was the perfect fit for the job. In a press release announcing the appointment, Freedman said, “We are all really excited to be working with Joe and trust his leadership and vision of where we need to go, and how we will get there.”

Kaplan was also eager to step up to the plate. “I’m looking forward to my new role in leading Total Merchant Services through its transformation from a sales and service organization, to a next generation, payment processing company, offering innovative payment processing solutions to merchants that will be the envy of the entire industry,” he said.

Kaplan added that he has admired TMS’s approach to the marketplace. According to Kaplan, TMS has been proactive and is leading the way in the industry. He said that the company is always evolving and is expected to “grow dramatically in the coming years.”

“I’m very excited about the opportunity to lead this well-respected, successful company,” said Kaplan.

Total Merchant Services is a Colorado-based ISO that provides affordable payment solutions for merchants who accept credit cards for their goods and services.


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